Contact

Before contacting us, please check the following Q&A for most problems, thanks.

Which payment methods are accepted in the Online Shop?

We use PayPal to accept payment. You can use your PayPal account to pay or credit cards to buy even without PayPal account.

How long will I receive my downloads?

Immediately after your successful payment.

What exactly happens after ordering?

If you make the payment successfully, you can find the download link in two ways, each will work.

            • When a product is purchased, the customer is presented with a purchase confirmation page. It contains details of the transaction as well as download link(s) so the customer may immediately download the product.
            • In addition, one email is sent to the customer with a receipt and download link. This email functions as a receipt and contains both financial details as well as a download link to the product(s) purchased. Please note that the link will be expiry in 72 hours.

How are your products delivered?

All our PowerPoint maps are intangible goods that are delivered electronically.

When you purchase a PowerPoint map from our store successfully, you will download it from our shop.

When you download a PowerPoint map product from our store, the pptx. file is first downloaded to your computer, and then opened with MS Office PowerPoint for the pptx. file.

How secure is shopping in your shop? Is my data protected?

Our site applies SSL to ensure encrypted connection between the user and the site, so your data is protected. All the transaction is handled by the PayPal platform, it is safe to shop in our site.

Do I receive an invoice for my order?

PayPal will generate a receipt for your purchase, which can be used to claim your expense.

If you need any help, please don’t hesitate to contact us through

Contact address : Rm 601, No 175, Ln 2899, Dushi Rd Shanghai City (201108)

Email: editablemaps@outlook.com